Frequently Asked Questions


Absolutely! You may access your PODS Container as often as needed with no additional charges.

Before accessing your Container, you'll need to schedule the visit our Service Center with ample notice (usually 24-48 hours). Container access can be scheduled through Chat or by calling our Service team.

  1. Log in to your account and click the live chat button (only visible if an associate is available to help).
  2. Call (877) 770-PODS and the Service team will also be happy to assist you.